*High School diploma or equivalent *Previous experience in a hotel or a related field preferred. *Computer experience preferred. *Must be able to speak, read, write, and understand the primary language used in the workplace.
*Must be able to speak and understand the primary language used by the guests who visit the hotel.
We are seeking passionate and dynamic individuals with a strong background in customer service to join our Front Office exceptional team. The Guest Services Agent’s responsibilities include but are not limited to representing the hotel to the guests throughout all stages of the guest's stay. The Guest Services Agent determines a guest's reservation status, identifies how long the guest will stay, helps guests complete registration cards, assigns rooms, and accommodates special requests whenever possible.